Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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ElSanchez
Level 7

Re: Roku remote draining batteries

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Hello, sorry I just saw this thread searching for the same issue. My battery drains quickly too. 

Serial # YJ009S950183 

MODEL 4670x

Thank you

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote batteries dying very quickly

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@Meb2525 @Maditv @Aniket @cta111 @Rusty2465 @Kaitlyn1 @Petunia 

Thanks for the post.

Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku remote draining batteries

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@Rothna 

Thanks for the post.

Please be aware that the Roku 3 is an older device that is no longer under warranty. It's possible that the remote may be on its way out. If you need a replacement remote for your device, you can find a compatible remote on our Products page here: https://www.roku.com/products/accessories


Thanks,
Danny

Danny R.
Roku Forum Moderator
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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku remote draining batteries

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@ElSanchez @FuschiaTent8868 @Herrrumph @citizen1dash @WWC 

Thanks for the posts and providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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Re: Roku remote draining batteries

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No one has responded to my post with the serial number. 

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Re: Roku remote draining batteries

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Hi Mary,

I posted the serial number but have seen no response. 

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Rusty2465
Level 9

Re: Remote batteries dying very quickly

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I just bought that remote directly from y'all so you're telling me it's already out of date I've only had it less than a month or a little over a month. Its the voice Activated remote

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Maditv
Level 7

Re: Roku remote draining batteries

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I have also not heard… I don’t think roku admin monitor the message boards…  

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rtper
Level 7

Re: Roku remote draining batteries

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My remote has gone through 4 sets of battery’s in three weeks with a new Roku Ultra 4800X Serial number X010002DC2XV

please ship a new remote. Thank you. 

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Jesser
Level 7

Re: Roku remote draining batteries

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The remote drains the batteries about every 1.5 days. I already tried resetting the system to the factory default in addition to removing the batteries, unplugging the box for 5 seconds, putting the batteries back in, and using the pairing button. Batteries still keep draining.

Serial number is YR000T997143

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