Something has changed recently. I used to be able to control the volume of my Bluetooth headphones on my Streambar via the volume control on the standalone (not mobile) remote. Now this no longer works and volume can only be controlled on the actual headphones. This is not desirable, please bring back managing the volume of my headphones via the remote.
Thank you for posting in the Roku community, AJ_42!
We understand that you're experiencing issues with the volume control on your Bluetooth headphones. Could you please let us know when the issue occurred and provide the type or model of your Roku remote?
We look forward to hearing from you and looking closely into this issue.
Thanks,
Jharra
Model : Roku Streambar 9102
connecting previously paired Bluetooth headphones used to briefly show the volume icon on the top right with a number indicating the volume setting at the time of the connect. Now the volume icon still briefly shows but there is no number, just the headphone icon without any number.
I can no longer use volume raise or lowers from the Roku remote as I used to to change the volume of my headphones. My Bluetooth headphones have independent volume controls on the headphones themselves which I can use, but I didn’t have to use this last week. The problem just started happening this last Thursday?
I will try different Bluetooth headphones and the mobile remote and deleting and re-adding my Bluetooth headphones later this week to see if this provides more data points.
Thank you for your reply, AJ_42!
We appreciate the information. We also recommend trying a different Bluetooth device to see if it's working. Please keep us posted, and we'll look into this issue and pass along this feedback to the appropriate team. Also, we would like to know if there have been any recent updates before this issue occurred. Is this only happening on specific Roku devices?
We'll be anticipating your response.
Thanks,
Jharra
