Remotes

[buckeye797]

The volume on my 4K ultra sticks when I use it after not changing the volume for a few minutes. If I increase the volume, it will keep increasing after I let off of the button until I press the opposite volume bottom. Same issue when I lower volume. If I follow up within a minute or two, the problem doesn’t happen again. But it’s completely repeatable by waiting 5 mins or so between volume changes. This setup used to work fine, no changes on my end. I have many other Rokus that work fine. I saw a post from January that said this had been fixed but it just started for me about a month ago and steadily got worse. 

[RokuCarly]

Hi @buckeye797 

A warm welcome here at the Roku Community!

We appreciate you reaching us here regarding your issue with your remote. No worries, we'd be more than willing to assist you with this.

Have you tried to reboot your device's system? If not, navigate to your Settings, then select System > System restart.

Try to unpair your remote, remove the batteries, and wait for at least 10-15 seconds. After that, put on the batteries and pair your remote again on your TV.

In addition, make sure to put on new batteries for your Roku remote or charge it if it's rechargeable. 

Let us know how it goes and we'd be more than happy to continue assisting you with this.

All the best,
Carly