Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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brigotom
Level 7

Verizon Fios Remote Activates Roku Express Stick When Changing Channels

My Verizon Fios remote will close the Roku Express feed when the A/V button is pressed and it returns to regular TV. However, when the channel button is changed on the Fios remote Roku is activated and the Roku Home Screen appears. I cannot stop the Fios remote from activating the Roku stick. 

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2 REPLIES 2
Strega
Level 17

Re: Verizon Fios Remote Activates Roku Express Stick When Changing Channels

Try turning off 1-touch play on the Roku (Under Home->Settings->System->Control other devices).

 

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brigotom
Level 7

Re: Verizon Fios Remote Activates Roku Express Stick When Changing Channels

Thank you so much for the response. It worked perfectly. Problem solved!

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