Forum Discussion
7 Replies
- atc98092Community Streaming Expert
Your TV remote cannot control the Roku. There are some universal IR remotes on the market that could control both your TV and Roku, but the factory remotes for both your TV and Roku will not control each other.
If you're not seeing your Roku on the correct TV input, then you have other issues. If your Express is connected to the TV USB port for power, instead use the power cube it came with and plug it directly into an outlet.
- MountainBabeReel Rookie
I think you misunderstood. I am plugged into wall outlet. Am on hdmi. I need to know why I get no signal message on tv using tv remote and it doesn't go to Roku.
- atc98092Community Streaming Expert
I've already explained. The TV remote will not control the Roku at all. I understand you're getting a no signal message on your TV. My power suggestion was to ensure your Roku was getting sufficient power to turn on. Now that we've established that, the next issue is the HDMI connection. Make sure the cable is completely inserting into both the Roku and the TV. Double-check the port ID you're using on the TV (HDMI 1, HDMI 2, etc.), and then make sure you have switched to the correct input number. If you still see nothing from your Roku, do you have another TV you can test the Roku on to make sure it's working correctly? Sometimes even brand new electronic devices can fail, and if that has happened you need to return it and get a replacement.
I would recommend paying a bit more and getting the Express 4K+ compared to the basic Express. Even if your TV isn't 4K, it's just a better player all around.
- StregaRoku Guru
After selecting the correct input with the TV remote, you may need to press a button like Home on the Roku remote to wake the Roku up. (If you find that annoying you can turn off the feature in settings.)
- MountainBabeReel Rookie
What do I need to do in settings and is this for settings on Roku remote or tv remote? What will this accomplish? Thanks for a reply.
- StregaRoku Guru
In Roku you can go to Settings -> System -> Auto Power Savings and uncheck the option, if you find that feature to be annoying, confusing, or buggy. The eliminates one potential way of getting nothing when you turn on your TV.
(The feature works for me, but some people find the need for an extra button press to be annoying, and I've read that for some people, it doesn't seem to wake up at all - though I can't tell for sure if they are really pressing a button such as home - a button like power will not do it since those only control the TV.)