Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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sescorp0834
Level 7

Upgrade simple remote to voice remote

I have a 2 year old Roku Premiere Plus that comes with a simple remote. I just bought a brand new Roku Voice Remote to upgrade so I don't need 2 remotes. I followed the directions and it paired with my Roku unit with no problems. But it never gave me a chance to pair with the TV. How can I fix this?

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2 REPLIES 2
sescorp0834
Level 7

Re: Upgrade simple remote to voice remote

I'm trying to pair with a 7 year old LG 55" plasma TV. I have a second Roku in the other room. I had it in here first. It is a Roku Premiere and it worked just fine in here. So I don't understand why this one won't connect to the TV?

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renojim
Community Streaming Expert

Re: Upgrade simple remote to voice remote

What is the software version shown under Settings->System->About?  Do you get the option to "Set up remote for TV control" when you select the remote under Settings->Remotes & devices->Remotes?

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