Thanks for keeping in touch and following up, @scribler. Rest assured that I’ve escalated your issue and created a follow-up to our Canada support team. Keep an eye on your email, a member of our support team will be in contact. We sincerely appreciate your patience and we are working on ways to better improve this process. Thanks, Mary
I get no error, the Continue button just does not work or function. I copy and pasted the Serial from my account page. I've already cleared cache. I'm using Firefox, but will try another browser.
I'm having the same issue as everyone else, it's a broken website issue. I could troubleshoot, diagnose, and figure it out if your development teams cannot...but I'd expect to be compensated as a consultant.
EDIT: Chrome and new Edge worked. So it's an issue with your SQEs not properly testing Firefox or your Devs not supporting it. I would at the least add a note to customers that Firefox isn't supported or have your Developers fix it. With more and more people moving back to Firefox away from Chrome again, it'd probably be good to support it.