Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Trying to connect my tv to the remote app

I’m trying to connect my Roku tv to the remote app but my tv isn’t popping up to connect l, I entered the IP address but that isn’t working. Any help ? 

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2 REPLIES 2
makaiguy
Community Streaming Expert

Re: Trying to connect my tv to the remote app

Some things to check:

  1. The phone/tablet running the Roku app must have its wifi turned on and be connected to the same home network as the Roku TV.
  2. Some network routers may have a setting that prevents different devices from "seeing" each other, especially if on a "guest" network setting.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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draowens
Level 7

Re: Trying to connect my tv to the remote app

I am having this same issue with no resolution.

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