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Vinnieb
Newbie
‎01-17-2022 10:59 PM

Tried everything and streaming stick will not pair

I have tried everything on this site and Google search but still can not pair remote to streaming stick!!

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1 REPLY 1
RokuKariza-D
Retired Moderator
‎01-18-2022 01:11 PM

Re: Tried everything and streaming stick will not pair

Hey @Vinnieb

Thanks for the post.

Roku Streaming Sticks can be connected directly to an HDMI port on your TV, therefore, wireless interference from the HDMI connector may impact the performance of your remote. We would recommend moving it away from the HDMI connector on your TV by installing a free extension cable.

Please keep us updated!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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