Remotes

[Osvaldo1]

I have a Roku streaming stick 4K but my remote doesn’t not work doesn’t not flash the green light and event thou if i restart my remote or the stick what should I do ? #help plz 

[RokuTakashi · Accepted solution]

Hi, @Osvaldo1 

Thanks for posting, and welcome to the Roku Community. 

I understand the issue you have encountered with your Roku remote where it does not flash green light, and I'm here to help.

To resolve the issue, it is recommended to perform each step below:

1. Reboot your voice remote
2. Reboot your streaming device
3. Replace or recharge the batteries in your voice remote
4. Re-pair your voice remote to your streaming device

For more details, you can visit this support article on How to fix your Roku voice remote that is not working

I hope this helps, and let us know if you need further assistance.

Thanks,
The Roku Community Team.