Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
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AvsGunnar
Community Streaming Expert

Re: Setting up Express 4K+ and Remote Won't Pair

@senfan 

Can you provide some details when you say it won't work?

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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senfan
Channel Surfer

Re: Setting up Express 4K+ and Remote Won't Pair

after factory restore it went to setup it asked for english and then it asked me for password and know it will not work.

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senfan
Channel Surfer

Re: Setting up Express 4K+ and Remote Won't Pair

do i throw it away or can it be fix

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AvsGunnar
Community Streaming Expert

Re: Setting up Express 4K+ and Remote Won't Pair

@senfan 

What is your Roku model number, your router model number, and ISP (internet service provider).

Are you sure you are entering your wifi password correctly?  Have to ask since sometimes people try to put in their router password rather than their wifi password.

I am sure you don't have to throw it away just yet.  Just have to figure out what is the issue.

Do you know how to access your router settings if you have to?

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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