My remote just stopped working. I removed the Roku from power, reconnected, put the batteries back in, held down the reset button on the remote, and it still won't work. Are there any other suggestions, or do I need a replacement?
You didn't mention if you tried new batteries. That button isn't a reset button; it's a pairing button. If you hold it in for 3+ seconds the light on the remote should start flashing. It can be difficult to depress if you have big fingers.
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