Help

Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Smboyden
Newbie
‎02-26-2024 05:06 PM

Roku remote up button is working as enter key

Everything on the remote works fine but when we push the up arrow, it works as the enter "ok" button.

Can't scroll up 

0 Kudos
Reply
1 REPLY 1
makaiguy
Community Streaming Expert
‎02-27-2024 05:16 AM

Re: Roku remote up button is working as enter key

Perhaps the problem is not with the remote but with the Roku's response to the remote.

Have you tried pulling the Roku's power plug for a minute or two then plugging it back in?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
Reply