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What's up Roku? Can't you help with these issues? Many people are experiencing the problems. Your brand is starting to suffer.
- RokuTakashi6 months agoCommunity Moderator
Hi, spacedefector
Thanks for posting, and welcome to the Roku Community.
We understand the issue you have encountered with your Roku remote that keeps disconnecting, and we're here to help.
Follow these troubleshooting steps to fix issues with your Roku voice remote. Detailed instructions on how to perform each step are in the sections below. After performing each step, test your remote with your streaming device before continuing to the next step.
- Reboot your voice remote
- Reboot your streaming device
- Replace or recharge the batteries in your voice remote
- Re-pair your voice remote to your streaming device
For more troubleshooting steps, you can visit this support article on How to fix your Roku voice remote that is not working
We hope this works, and let us know if you need further assistance. We're here to help you further.
Thanks,
The Roku Community Team.