Roku remote keeps turning TV on and off when I try to turn TV on.
For the last month or so, the remote for my streaming stick turns the TV on and off and on and off repeatedly when I try to turn on the tv. I had thought it was the remote or stick so I bought a brand new stick with remote and it does the same thing. If I cover the IR emitter with my hand after I press the power button and until I access a channel, the issue doesnt happen. The issue doesnt happen when I turn the tv off.
the original stick and remote worked fine for a few years. The TV brand is Westinghouse.
Thanks
Hi TMacie.
Welcome and thank you for posting here at the Roku Community!
We appreciate you getting in touch with us regarding your remote issues on your Roku streaming device. We hear you and we're here to assist you with this.
Have you tried to pair your Roku remote to control your TV again? If not, here's our Support link to further assist you with doing that: How to set up your Roku voice remote
Keep us posted on how it goes and we'd be more than willing to continue assisting you with this.
All the best,
Carly
Hi Scuba2321,
Thanks for posting here in the Roku Community.
We appreciate you reaching out for assistance. Rest assured that we can provide you with the help you need. Since you've encountered an issue with two of your Roku 4K Streaming sticks, this can be resolved by using an HDMI accessory plugged into your TV and into your Roku Streaming stick. You can order one per device for free at this link: HDMI Extender
Just provide the required details in the link to successfully order the HDMI Extender.
We hope for the best for you.
All the best,
KashJanAtheCPA Never use a TV USB port to power a Roku. Most do not have enough power and will result in problems.
