We've been loyal customers for years. We probably first bought a Roku product a decade ago. And we've been very happy, recommending the Roku line to all our friends and family. But, a few weeks/months ago we began experiencing a problem on two separate voice remotes for Ultra LT boxes.
We'd quick press the volume control button to increase 1 level and the volume takes off increasing the volume louder and louder until the volume button is pressed again. Same with lowering the volume. Additionally, when changing channels, a quick press that previously resulted in a single channel change can now result in a jump of 2 to 3 channels.
I've read and tried the System Restart on each of our affected boxes several times. This does NOT work.
How can I fix these issues?
