Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Roku remote app error not connecting

If my roku device is offline and lost the remote control how do I connect the device to my roku remote app

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Roku remote app error not connecting

You can't.  You need a remote.  Did your Roku device suddenly stop connecting to your Wi-Fi or are you trying to connect it to a new network?

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Re: Roku remote app error not connecting

It just suddenly stopped working!  I haven't had the remote in over 6months 

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renojim
Community Streaming Expert

Re: Roku remote app error not connecting

What's the model number of your Roku that should be written on it somewhere?  Also, who is your ISP?  There's known issues with Comcast/Xfinity and Cox making changes to customer's Wi-Fi settings.

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