Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Roku not discoverable and remote not able to be paired

The Roku power cable got broken so I replaced it with another cord… My Roku was not being discoverable with my app on my iPhone and the remote would not pair with it (tried all the tips of taking out batteries, unplugging Roku device, reset etc)...I cannot get to the settings on the Roku to see if it is on the same Wi-Fi because I can’t use the remote or the app… Any suggestions?

0 Kudos
Community Streaming Expert

Re: Roku not discoverable

Is it a stick?  If so, you'll probably need a genuine Roku remote to get it connected to your Wi-Fi.  If it's any other stand-alone Roku, go to you're closest dollar store and get a universal remote that supports Roku.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos