Remotes

[coachkel2323]

Plain Stupid! How in 2024 does a company that sells content for television, movies, apps, etc. sell a "SET" for their devices that exclude volume???

Roku hav fallen down in my formally positive estimation. Disappointing plus!

[RokuCarly · Accepted solution]

Greetings from the Roku Community, @coachkel2323!

We acknowledge your feedback and we'd be happy to provide further information regarding the Roku Players (simple) remote. 

Please be informed that we offer various types of physical Roku remotes which include the Roku Players (simple) remote. This remote does not have volume and power buttons. However, we do have alternative remotes available that come equipped with both power and volume buttons. 

Feel free to visit our website to gain a better understanding of the extensive range of Roku remotes that are available. --> Roku Products | Accessories

We hope you find this information helpful. 

Best regards,
Carly

[Strega2 · Accepted solution]

On a forum for my car model, about once a week they get a thread like: How can this car not have feature X!?!?!  You can’t even claim it’s a car without feature X!!!  And the response is some variation on: If you had bought the next trim level up, it would have included feature X.  Choose carefully.

The same goes here.  I chose the Express 4K+ which includes TV controls, including volume, though I don’t use them.  I chose the Express 4K+ over the most basic Express for other reasons.  Likewise, in my car, the trim level I chose has all the stuff I wanted, but also includes a few things I don’t really use.

Choices are great!  Except when you chose incorrectly, I guess! 😀

[whelm]

ARE YOU FREAKIN KIDDING ME N0 VOLUME?!! I will be returning this Roku Express!!! 
What a rip off!!! Do not waste your money!! Stop gouging us you idiots think you’re so smart! 

[whelm]

I’m sure it costs about 3 cents to add volume function in China 

really?!

[Bubba59]

Power and volume control seem pretty basic - kind of like being able to turn your car on or off, and accelerate. Packaging should make it clear that these “features” (!) are NOT included.

[Tivoburkee]

@Bubba59 

So, list everything that model doesn't offer on the packages?

From 2008 until the beginning of 2018 no Roku remote had tv volume commands. Neither did computation, when Roku did add it, the others followed suit. It took Roku a couple years later to add a mute key. What sets the least expensive model from up next model up is the volume commands. The last released model of Fire tv stick released was entry level model without tv volume on the remote.