Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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JonathanA
Level 7

Roku Stick intermittent audio on private listening on all services

I've got a TCL Roku TV and multiple Roku sticks and the audio cuts in and out for 10 to 20 seconds constantly on all Roku apps.

I've tried all the troubleshooting and nothing helps.

Samsung phone, multiple headphones, network is fine and been happening for a long time now.

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1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Stick intermittent audio on private listening on all services

@JonathanA

Thanks for the post.

Can you please clarify the issue you are experiencing? Are you using the Roku TV to stream or the Roku Streaming Sticks? If you are using private listening, how are you utilizing that feature? Are you private listening through the Roku remote or through the Roku mobile app?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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