Hi @GarryC1,
Welcome to your first post here in the Roku Community!
Thanks for reaching out for support today, and we're pleased to help you. For us to provide our assistance, would you be so kind as to provide more specific information regarding the issue you're having? In addition, what Roku device and remote do you currently have? In addition, what troubleshooting steps have you taken so far to resolve the issue?
The response you would provide us will be much of help. Rest assured that we'll do our best to assist.
All the best,
Kash
Takashi O.
Roku Community Moderator
