@redonkawa wrote:
Why do most (if not all) replacement remotes say, they do not support Roku stick?
Most replacement remotes control by infrarared light signals which require a line of sight between the remote and the Roku. Roku Streaming Stick products are typically used behind the television where infrared signals can't reach. Streaming Sticks do not have infrared sensors and are controlled by remotes that connect by direct wifi connection.
As mentioned above, either of the two Voice Remotes available from Roku are point-anywhere wifi remotes that can be used with Streaming Sticks. I know of no third party companies that have created replacement remotes that can connect to Rokus via wifi.
One thing about wifi remotes is they must be paired with the device they are intended to control. It's possible your non-functioning remote has only become unpaired. Have you tried to re-pair it to your Roku Streaming Stick?
Video from Roku re how to pair point-anywhere remote: https://www.youtube.com/watch?v=EK3T6eXqPU8.
You may find your Roku is only receptive to the pairing request from the remote for a short period of time after it starts up. Try pulling the power to the Roku for a few seconds then plugging it back in and waiting for it to start up before reinserting the batteries in the remote and pressing the pairing button.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
