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roadSurfer
Channel Surfer

Replacement remote for 3810EU Streaming Stick+

I need a new remote as some of the buttons have stopped working (even after taking it apart and cleaning it).

We have a 3810EU Streaming Stick+ that came with a RC407 Voice Remote, will the RCA1A Voice Remote be a compatible replacement?

Unfortunately Roku don't seem to list compatibility anywhere I can find, and this seems to be the only remote they offer. The linked pages in the pinned messages are also 404.

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4 REPLIES 4
makaiguy
Community Streaming Expert

Re: Replacement remote for 3810EU Streaming Stick+

This Voice remote page contains a chart of which Roku models support a Voice remote:
https://support.roku.com/article/360010940514

I don't know what differentiates the varies remote model numbers sold under the same model name. Different contract manufacturer perhaps? All should work with your 3810.

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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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roadSurfer
Channel Surfer

Re: Replacement remote for 3810EU Streaming Stick+

That tells me the 3810EU comes with a voice remote, not that the RCA1A is backwards compatible with it.

But thank you for the information.

Unfortunately £20 is too much to risk on something that might not work.

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renojim
Community Streaming Expert

Re: Replacement remote for 3810EU Streaming Stick+

@roadSurfer, I'm not sure what about the page that @makaiguy linked to makes you think the 3810 doesn't support the current voice remotes (unless you're getting redirected to a different UK webpage), but trust me, it does.

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roadSurfer
Channel Surfer

Re: Replacement remote for 3810EU Streaming Stick+

The RCA1A voice remote has a warning about not supporting old devices. There is no explanation what "old" means.

I can't afford to waste £20 on something that won't work.

I want to know if the RCA1A is backwards compatible with my device.

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