Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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calwestray
Level 8

Re: Remotes with numeric pad?

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I got that remote, hoping it would do the job. It doesn't work at all with Roku. 
I was disappointed.

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loriwoo
Level 8

Re: Remotes with numeric pad?

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thanks for letting me know. I didn't think it would, I don't think this tv has anyway to recognize numeral input. 

Re: Remotes with numeric pad?

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Let me clarify:

In order to change channels you must be in the directory, channel line up. Move the highlighted bar over to the column with the numbers. "All Channels".  Key in your channel. It will go to that channel.

It will not recognize a decimal on any free over the air channels.

All other buttons work also. Make sure you have new batteries in your remote.

Here are photos of it working.

Before I key in new channel.Before I key in new channel.

 

Requesting channel 290Requesting channel 290

 

Went to channel 290Went to channel 290

 

My TV is TCL Roku, 5 series, 55 inch.

Re: Remotes with numeric pad?

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Hello. I have clarified how to make the number feature work to change channels. Please scroll to find response. It includes 3 photos of it changing channels.

All buttons work (volume, channel up, down, last channel, on/off, etc.)

THIS IS ON A TCL ROKU 5-SERIES 55" TV

makaiguy
Community Streaming Expert

Re: Remotes with numeric pad?

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@loriwoo wrote:

I already bought a roku remote with buttons that said it would work but it does not.  


You probably just bought the wrong remote.

Roku devices and Roku TVs (i.e. TVs with Roku capability built in) use different sets of infrared control codes.  A direct-line-of sight infrared Roku "Simple remote" will not control a Roku TV.  A manufacturer-supplied TV remote that comes with a Roku TV will not control a separate Roku device.

Roku TVs and all but some very old Roku devices can be controlled by remotes that communicate via WiFi-Direct instead of infrared.  In the current Roku line those are the two Roku Voice remotes.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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bj75
Level 7

Re: Remotes with numeric pad?

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yes i do it i say ch. 455 and it comes up

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ericepp
Level 7

Re: Remotes with numeric pad?

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@makaiguy 

That is incorrect. I work for Spectrum Cable, and all Roku TVs despite brand or year of manufacture, use the same code. I have been doing this since before ROKU, and can attest that they are all the same. I program cable remotes for them on a very frequent basis and they are all, in fact IR controlled, not RF.

You are correct that the external streaming ROKU devices are different than the "ROKU TV" remote. Some functions will work between them, but it is limited. It is because they use a different set of instructions; it has nothing to do with IR or RF. They are all IR. 

 

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Tivoburkee
Community Streaming Expert

Re: Remotes with numeric pad?

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@ericepp 

Sorry but @makaiguy is right, I bought every brand of Roku tv IR remote but one, and I own TCL, insignia, and hisense Roku TVs. There is two tv code sets used, one which matches the Admiral tv code of old, and the other  matches the Goldstar tv of old. The Admiral code set is used by the majority of Roku tv brands. Where the Goldstar is only used by Hisense and Sharp Roku tvs. But Hisense & Sharp accept both code sets, that's why you think there is only one. My TCL remote works on the Hisense, but the Hisense remote has no effect on the TCL or the Insignia Roku TVs.

 

 

Edmund
Roku Community Streaming Expert

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HDMIGuy
Level 14

Re: Remotes with numeric pad?

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@makaiguy Sorry I know I am responding to a two month old post but if I understand correctly a TCL Roku TV can be controlled by a WiFi-Direct remote and can also be controlled by an IR remote such as the Insignia remote.  Is that correct?  I don't have a remote problem but I am just curious.

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Tivoburkee
Community Streaming Expert

Re: Remotes with numeric pad?

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@HDMIGuy 

Yes, all Roku tv's can be paired to Wifi Voice remote, which doesn't turn off the IR reception, so it can accept both type of signals without changing a thing. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.