Oh my gosh, it's true, remotes are really cheap and often break. Am I the only one who's tired of these cheap remotes that always break without a reasonable way to replace them? Have you had a Roku device several times and the remote keeps breaking within a year, and the only "replacement" option is just downloading the app and using your cellphone? Are you serious? We think big companies like this can make small items like accessories with good quality, but they always disappoint us.
This Roku remote brand was discussed in an article, if I'm not mistaken, the name of the ngobrol games website, they discussed this Roku brand, which is very good and beautiful, but I also wonder why this remote is always broken for a smart TV that is very good to use in the past 3 years.
And there is no one to contact/report. For yourself, it's better to buy a decent smart TV or firestick than this cheap one.