Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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James45
Level 7

Remote with new batteries is not detected when trying to pair back up.

My Remote when dead with full menu on the screen. Checked batteries, Unplugged but the remote is not even being detected when trying to pair back up using the little button as usual.

Any advice is appreciated! 

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1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee

Re: Remote with new batteries is not detected when trying to pair back up.

@James45 

Thanks for the post.

We would recommend checking out the troubleshooting steps provided by our Support page here: Fix your remote

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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