Forum Discussion

mbeach89's avatar
mbeach89
Newbie
2 years ago

Remote "Home" Button stopped working

Mine suddenly did the same thing!  On and off button works and volume button works, but home button…zilch.  I tried unplugging and rebooting the Roku device.  Didn’t help.  So, pressed the power button on the remote (which also shuts off my tv).  I then pressed THE HOME BUTTON, (not the power button) and the tv came back on, and ALL the buttons work again!  WTH?

4 Replies

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    If your Roku has a "Settings > System > Power > Auto power savings > After 20 minutes of no interaction" setting, try disabling it.

  • rshein1's avatar
    rshein1
    Channel Surfer

    Hello it recently happened again! I have an older Samsung TV (~15 yrs old), I had to reset the Samsung software and it started working again. I bet Roku doesn't perform regression testing with so many older versions of TV's. So it's now working again!

    • Jennifer15's avatar
      Jennifer15
      Newbie

      I'm in the same situation. How did you reset your Samsung?

      • renojim's avatar
        renojim
        Community Streaming Expert

        Jennifer15, try unplugging the power to the TV for several seconds.  Simply turning a TV off and on doesn't really do anything.