Remotes

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Debdo
Newbie

Remote not working, not letting me enter or move

Remote is not working.  I’ve done everything suggested.  Now I’m on the Let’s get started, and remote will not let me enter.  So frustrating.  New batteries.

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2 REPLIES 2
DBDukes
Community Streaming Expert

Re: Remote not working, not letting me enter or move

@Debdo 

Some of what you wrote isn't clear. For example, "remote will no let me enter." I have no idea what that means.

Review the support page for How to set up your Roku voice remote, particularly the "Pair your voice remote later" section.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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demsd
Roku Guru

Re: Remote not working, not letting me enter or move

Might hep to know which remote you have. Is it for a Roku TV or some other Roku device? Is it a Roku Voice Remote/Roku Voice Remote Pro?

40" TCL Roku TV
50" TCL Roku TV