Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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DeeDin
Level 7

Remote draining battery please help

We barely use our TV in the bedroom but the batteries are draining often. The longest they last is about 2 weeks. It is a replacement remote.  What can I do to fix this issue? Please & thank you. 

 

Model Number 3900RW

Serial Number YG00GC078008

 

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2 REPLIES 2
RokuKariza-D
Roku Employee
Roku Employee

Re: Remote draining battery please help

Hi @DeeDin

Thanks for the post.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.


All the best,
Kariza

 

Kariza D.
Roku Forum Moderator
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MilesT
Level 14

Re: Remote draining battery please help

Simplest temporary fix is to take batteries out of remote when not using it.  Or insert a small bit of paper in between one battery and connection when not in use (I have a set of kitchen digital scales that don't shut off properly after putting away, and use the paper trick).

It shouldn't happen, but it does, for a small percentage of sticks.  For a lesser used TV, buy an express or express 4k with IR remote instead, and use the stick on another TV or sell it/give it away.

Not a Roku employee
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