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MarkSenior
Newbie
‎06-23-2023 04:06 PM

Remote doen't work well with NI-MH batteries

NI-MH batteries have typically 1.25 volts fully charged as opposed to alkaline batteries that nominally have 1.5 volts per cell. When the cell voltages go down to 1.23 volts. the battery indicator on screen says that there is zero battery left. Actually, there's still a good charge remaining in an NI-MH battery at 1.23 volts. ROKU, PLEASE FIX THE SENSITIVITY OF THE REMOTE BATTERY INDICATOR!

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2 REPLIES 2
makaiguy
Community Streaming Expert
‎06-24-2023 07:13 AM

Re: Remote doen't work well with NI-MH batteries

Paging Roku employees @RokuDanny-R,  @RokuKariza-D, & @RokuMary-F so they can pass this issue on to proper people.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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RokuCarly
Community Moderator
Community Moderator
‎06-27-2023 07:46 AM

Re: Remote doen't work well with NI-MH batteries

Hi @MarkSenior 

Thank you for posting here at the Roku Community!

We appreciate you for providing this information. Rest assured, we forwarded your concern to our appropriate Roku team for further investigation. 

Once more information is available, we will make sure to update the Community.

In the meantime, your patience and understanding are very much appreciated. 

All the best,
Carly

Carly Y.
Roku Community Moderator
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