Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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dmly
Level 7

Remote at 100 volume but not working for tv

My roku remote stopped working out of nowhere. The volume is on 100 but won't control the tv. Things I tried

Restart Device

New Batteries 

Try reinstalling remote on the menu

I don't know what else to do.

Any suggestions?? 

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3 REPLIES 3
RokuDanny-R
Roku Employee
Roku Employee

Re: Remote at 100 volume but not working for tv

@dmly

Thanks for the post.

Is the remote you are using to control from a Roku device or do you have a Roku TV?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Martha323
Level 7

Re: Remote at 100 volume but not working for tv

Mine is doing the same thing and I have the Roku tv.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote at 100 volume but not working for tv

@Martha323

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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