Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Remote Replacement question

Question. My Roku Express+ Remote stopped working. I replaced the batteries and still nothing, won't sync either. Does anyone know if Roku will replace only the remote since it's the device is still under warranty? If so, how do you get ahold of them? Is there an email?

0 Kudos
Community Streaming Expert

Re: Remote Replacement question

I don't know, but they definitely don't make it easy to contact them.  See if any of this helps:

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos