Remote Control Battery Pop Up
Hi, Community users!
Greetings from the Roku Community.
We're happy to announce that the frequent low-battery notifications you might have been seeing with your Roku voice remote have likely been fixed.
If you're still experiencing this issue, however, don't hesitate to:
- Start a new thread: If the problem persists, create a new post in the Roku Community forums for further assistance.
- Send a private message: Feel free to send me a private message (PM) if you'd prefer more personalized help.
Troubleshooting Tips (in case you still need them):
Check and confirm your Roku voice remote's battery:
- Press the Home button on your Roku voice remote.
- Navigate to Settings.
- Select Remotes & devices.
- Choose Remotes and then select your remote (You may have multiple remotes paired: Voice Remote, Voice Remote Pro, etc).
- Select About to view the battery level.
If the battery is below 15%, we recommend replacing or recharging it.
If you've confirmed the battery level is sufficient but continue to see low battery notifications, please follow these steps:
Restart your remote
-
If your rechargeable voice remote has a pairing button, press and hold the pairing button on the back of the remote for 20 seconds.
-
If your rechargeable voice remote doesn't have a pairing button, press and hold the Back and Home buttons on the Roku remote for 20 seconds.
-
Disable any extra remotes that are not in use in your TV settings.
To disable a remote:
- For AAA/AA battery remotes: Remove the batteries.
- For rechargeable remotes: Press and hold Back, Home, and Mute for 5 seconds to power it off.
Monitor if the frequent notifications persist after disabling extra remotes.
To re-enable a disabled remote:
- For AAA/AA battery remotes: Reinstall the batteries.
- Repair remote: For rechargeable remotes with a pairing button, hold it for 5 seconds. Otherwise, press and hold Back and Home for 5 seconds before re-pairing if necessary.
To help troubleshoot the issue further, follow this link: How to fix your Roku voice remote that is not working | Official Roku Support
We'll be closing this discussion thread and marking it as solved. Thanks to everyone who reported this issue, and thanks for your patience!
Happy Streaming! 💜
Best regards,
Roku Community Team
