Remotes

[hidet]

Got the tv Friday night, and worked fine when it was first hooked up. Later that night the remote wouldn’t work. I replaced the batteries and worked fine until just now. The batteries shouldn’t need replacing again, unless I just happen to have 2 bad sets of batteries. Any help?

[Emissary35]

Best advice I would give is return that TV, get your money back and buy a TV that is reliable.

[RokuERey]

Hi @hidet,

Thanks for reaching out to us here in the Roku Community!

We see that you're having a remote issue with your new Roku TV, and this is not the experience we'd like you to have.

Could you please share with us the serial number of the Roku TV where it is paired? This can be found by navigating to Settings>>System>>About.

Let us know; we'd like to take a closer look.

Thanks,
Rey