Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
dbbrmac
Newbie

ROKU Remote Doesn’t Stay Charged; when charged will not turn tv on or off

I purchased a 2nd Roku on 10/30/2022 for a new tv. The remote will not stay charged for long. It also will no longer turn the tv on and off when fully charged. I can turn the tv on with my first Roku remote. Then it works for all functions except turning the tv off. I will probably have yo but a new remote. But since the one that is not working is less than 2 months old that is unreasonable.

0 Kudos
1 REPLY 1
RokuDanny-R
Retired Moderator

Re: ROKU Remote Doesn’t Stay Charged; when charged will not turn tv on or off

@dbbrmac

Thanks for the post.

Can you please specify the issue you are experiencing? What Roku model device are you using? Is the remote that you are using one that came with the Roku device? In regards to your remote controlling your TV, have you recently paired your Roku remote to your TV?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.