Remotes

[irmavoyle2012]

 Is there a way to get my roko that I brought  at Walmart  last year to add a voice & find remote to this TV  since it doesnt have this great addtives   it would help me a lot since I am a disabled plus  live off social security cant afford to buy another TV  with this  things  Would appreciate if some one  would tell me if it possible 

[RokuJharra-Q · Accepted solution]

Welcome to the Roku Community, @irmavoyle2012!

Thank you for taking the time to share your insights regarding your Roku remote voice finder, we truly value your input. To ensure we provide you with the best assistance possible, could you please let us know which type of Roku remote you are using? Additionally, please be assured that purchasing a new TV is not necessary, as we offer a remote that includes the feature you’re interested in. 

The lost remote finder is supported on any Roku voice remote with a built-in speaker, such as the Roku Voice Remote Pro and Roku Remote Pro (2nd edition). To determine if your voice remote is compatible, look for small speaker holes on the back of your remote. If you do not see any speaker holes and wish to use the lost remote finder, you can purchase an upgraded remote from the Roku accessories store.

Hope you'll find this info useful. Let us know in case you still have any questions.

Thanks,
Jharra

[Mydustbuny]

I just purchased the voice remote pro 2nd edition. When I tell it to find my remote it shows on the screen that the remote paired is not compatible. In the settings it lets me pick between 2 sounds. But will not play the preview. Any thoughts?

[RokuTakashi]

Hi, @Mydustbuny 

Greetings, and welcome to the Roku Community.

We understand that you've encountered some trouble with the Roku Voice Remote Pro 2nd Eiditon regarding its remote finder feature, and we're here to help.

The Roku Voice Remote Pro 2nd Edition works with Roku TVs, most Roku players, and Roku audio devices. However, it may be incompatible with some older generations of Roku devices. 

It is recommended that you pair the Roku Voice Remote Pro 2nd Edition with a newer model of Roku device, utilize its remote finder feature, and hear the preview of its sound that can be found in Settings. 

For more details regarding the lost remote finder, you can visit this support article on How to find your Roku remote using the lost remote finder feature.

We hope this helps, and let us know if you have further concerns or inquries

Thanks,
The Roku Community Team.