Remotes

[JFJesu]

I have a Pixel TV and I just setup my Roku but I can’t seem to get the Roku remote to control the power and volume options for my TV. I’ve been messing with both the Roku and TV settings and for a while the remote did control the power for my TV but now neither the volume nor the power options work. I tried a different HDMI port as well as making sure it’s on HDMI 2.0, I’ve also tried the Roku settings for IR and CEC but neither work on my Pixel TV. I’m not really tech savvy so I was hoping somebody had any experience with Pixel TVs, I know they aren’t popular or well recognized.

[RokuERey]

Hi @JFJesu,

Welcome to the Roku Community!

We're sorry for the late response about this, and we'd like to help you set up your remote.

To help you even better, we would recommend checking out our Support page here for guided troubleshooting: How to set up your Roku® voice remote to control your TV.

Or, let us know if this has been exhausted so that we can move forward.

Thanks,

Rey