Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Anonymous
Not applicable

OK and arrow button on ROKU remote are not working


OK and arrow button (up, down, left, right) on my ROKU remote are not working properly
I need to push hard multiple times to get it to work
Can this be fixed?   Thanks

Roku Premiere+ 4630RW
Remote
SKU 3226000203
Model: RC-GR3

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5 REPLIES 5
renojim
Community Streaming Expert

Re: OK and arrow button on ROKU remote are not working

You may be able to fix it if you want to take the remote apart and clean the contacts, but if you're looking for some kind of update to fix it, then no.

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Tivoburkee
Community Streaming Expert

Re: OK and arrow button on ROKU remote are not working

That's an old remote daily usage the buttons could lose conductivity, even on $500  universal remotes that can happen. Quick fixes do not last, buy a new remote. 

Edmund
Roku Community Streaming Expert

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etarve1
Level 7

Re: OK and arrow button on ROKU remote are not working

Periodically, some of my remote buttons will not work.  Right now, it's the down button.  It is an older Roku, but seeing the same complaint on new models makes me think this isn't an age issue.

Roku Express

Model 3710X-Roku Express+

Serial number:  YU00FR723847

Remote SKU: 3226000163

 

 

 

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etarve1
Level 7

Re: OK and arrow button on ROKU remote are not working


@etarve1 wrote:

Periodically, some of my remote buttons will not work.  Right now, it's the down button.  It is an older Roku, but seeing the same complaint on new models makes me think this isn't an age issue.

Roku Express

Model 3710X-Roku Express+

Serial number:  YU00FR723847

Remote SKU: 3226000163

 

I guess no one answers this board any longer.  

 

 


 

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renojim
Community Streaming Expert

Re: OK and arrow button on ROKU remote are not working

If a button or two on a remote (any remote) don't work then the button is worn out or the remote is dirty.  There's no fix other than maybe taking the remote apart and cleaning the contacts.  It's generally easier to just get a new remote.

Roku Community Streaming Expert

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