Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

New roku remote not pairing

Bought a new roku remote but it won’t connect can’t use my phone anymore cause I moved and internet stuff changed please help on how I can connect this remote what do I do ?

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Level 20

Re: New roku remote not pairing

You didnt mention your Roku model name/# or remote model name/#.

All this information matters - if you have a stick model, only WiFi Direct (Point Anywhere) remotes will work with them.

If its a non-stick model, any IR-capable universal, Roku pre-programmed, or official Roku remote should work.

So, provide the model & remote names/#s and we can go from there.

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