Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
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Kckflpskr91
Channel Surfer

Re: New Roku remote scrolls uncontrollably

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It appears that everything is working correctly now.  Thank you very much. 

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Coz
Reel Rookie

Re: New Roku remote scrolls uncontrollably

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Unplugging and plugging back in worked to stop uncontrollable scrolling for me. Thx!

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PatriceMel
Reel Rookie

Re: New Roku remote scrolls uncontrollably

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I just started having a similar issue.  It seems to only be with my PBS channel - the one I use the most.  I've checked Netflix and Amazon Prime and this doesn't seem to be an issue.  I'm trying the unplug the Roku puck and will see if that works.  I'm glad I looked on here.  The whole thing is really frustrating!!!  

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Coz
Reel Rookie

Re: New Roku remote scrolls uncontrollably

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Hi Patrice.  Hope it works. I had tried everything else i could think of including chatting with Roku support then TCL support then buying a new remote. Nothing else worked. Wish i had looked here first!

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PatriceMel
Reel Rookie

Re: New Roku remote scrolls uncontrollably

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Yes that seemed to do the trick.  Very frustrating.  I was on the verge of buying a new remote.  So glad I looked here first.