Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

NEC Plasma remote

I have an advanced Roku remote controlling my TV.  Everything works great except I cannot turn the TV off, so I have to use the TV remote.  I can turn it on with the Roku remote.  The volume control works fine, in fact everything works great except for being able to turn it off with the Roku remote.

0 Kudos
Community Streaming Expert

Re: NEC Plasma remote

You only remedy is redo the tv programming skipping the first positive result, which you probably used the first time, and see if later results have a power toggle instead of a discrete power command like the one you used. 

So go into settings> remotes & devices> remote> remote in use> program tv> follow prompts

Remember to click NO at the first one to mute the music. 

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos