Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Bode1
Level 7

Missing part adhesive sticker

I have purchased three new Roku express hd and two of them have the adhesive sticker missing to affix them to the surface of the underside of the tv. The old ones I am replacing had them and so does the other one I have just purchased. 
please advise where I can get these from

thanks

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3 REPLIES 3
RokuKariza-D
Roku Employee
Roku Employee

Re: Missing part adhesive sticker

Hi @Bode1

Thanks for the post.

Please reply here with the serial number of one of your Roku devices. It can be found in Settings > System > About.

Once we have the information needed, we'll be able to forward it to our Support team for further assistance. 


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Bode1
Level 7

Re: Missing part adhesive sticker

Model 3930EU

S/no X00400J4R2DX

Many thanks

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RokuKariza-D
Roku Employee
Roku Employee

Re: Missing part adhesive sticker

@Bode1

Thanks for the reply.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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