Forum Discussion

BlackDogUSMC's avatar
2 years ago

Locked on Home Screen cannot navigate

Tv is connected to WiFi. Roku Home Screen says not connected and we are unable to navigate up or down or across. It is frozen on Home Screen. 

5 Replies

    • Frogleaps's avatar
      Frogleaps
      Newbie

      Did not work. The words Get in the mood now appear on the Home Screen.

      • Strega2's avatar
        Strega2
        Roku Guru

        Have you checked the batteries and (re)paired the remote?  (Assuming it's a model that uses a Wi-Fi remote.)