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Johncop64's avatar
Johncop64
Channel Surfer
6 months ago

Re: [Solved] Harmony Remote Issues After Update? Try This!

Roku software update disabled my LG remote from controlling Roku.  Had worked fine until this update.  Please help me Roku

22 Replies

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    • renojim's avatar
      renojim
      Community Streaming Expert
      6 months ago

      Macspidieand Johncop64 , try setting Network access under Settings->System->Advanced system settings->Control by mobile apps to Enabled or Permissive.

      • OHGuy's avatar
        OHGuy
        Reel Rookie
        6 months ago

        I tried what renojim recommended and it worked for me.  I had to select Permissive. 

  • JPimp's avatar
    JPimp
    Newbie
    6 months ago

    Not really a question but a solution.I figured out how to control my Roku stick with my LG magic remote. 

    Go into Settings, System, Advanced system settings, Control by mobile apps, Network access, Enable or Permissive options will both work.

    Hope this helps.

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      6 months ago

      Hi, JPimp 

      Greetings, and welcome to the Roku Community.

      We appreciate you for sharing with us the workaround that worked on your Roku device and LG Magic Remote. 

      This will help other users in the Roku Community who may be facing the same issue.

      If you need further assistance, feel free to reach out to us. We're here to help.

      Happy Streaming! ğŸ’œ

      The Roku Community Team.