Issue Tracking Board

[RokuJharra-Q]

Hi @ladfromaus!

Thank you for updating us about your issue. We really appreciate it! If you have any other concerns, please don't hesitate to reach out. We're always here to help!

Best,
Jharra

[Philomills18]

Thank you SO MUCH!  Been working on this for 2 weeks thinking it was a Harmony Hub problem.  Logi was no help!  Google search sent me to your post.  Merry Christmas and have a great New Year!

[djboulia]

Same!  Fix worked for me as well!

[RokuJharra-Q]

Hi Community Users,

If you are still experiencing issues related to the original topic, here are a few steps you can take:

1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.
2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!

We are here to help.

Thank you,
The Roku Community Team

[alannsandiego2]

Roku does not care, Roku say LG Magic Remote never work and that is untrue.

[tinto]

Just used this to fix my Harmony Hub controlling my Roku Ultra. I was so frustrated. I assumed it was the hub. Thank you!

[Johncop64]

Roku software update disabled my LG remote from controlling Roku.  Had worked fine until this update.  Please help me Roku

[Harpthorn]

Not worked for me, scan for devices still not detecting Roku streaming stick.

[Harpthorn]

My mistake, yes it has worked.

[Macspidie]

Same issue.  Thanks Roku