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LG Smart TV remote not working within Roku

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Hi All,

Just bought a LG 4K smart TV from Costco and noticed that the LG remote doesn’t work within the ROKU app. I’ve tried switching HDMI ports and different Roku sticks but can only navigate within Roku app with Roku remote. I’ve gone thru the LG Universal Control Settings configuration and the secondary configuration of the connected HDMI device (the one with the remote tests) and still can’t use LG remote within Roku app  I might return LG TV if I can’t figure this out bc I’d rather not use two remotes. 

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renojim
Community Streaming Expert

Re: LG Smart TV remote not working within Roku

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Change Network access under Settings->System->Advanced system settings->Control by mobile apps to Enabled or Permissive.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

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1 REPLY 1
renojim
Community Streaming Expert

Re: LG Smart TV remote not working within Roku

Jump to solution

Change Network access under Settings->System->Advanced system settings->Control by mobile apps to Enabled or Permissive.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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