Just Bought! Ultra Lt a week ago & Private Listening not working with Remote. Bad remote??
I just bought (a week ago!!!) the Ultra Light (switching from Express) for the sole purpose of the private listening option. I think I got a bad remote because the remote does not recognize when I plug the earbuds into the remote and does not work! It does work with the mobile app, but does not work when plugged into the remote. But I specifically bought it for the remote feature. Could my new remote have a bad earbud jack? This is so frustrating - I would have never spent the money on a new Ultra Lt Roku if I new it would not work.
Re: Just Bought! Ultra Lt a week ago & Private Listening not working with Remote. Bad remote??
Thanks for your message. I did try re-pairing the remote several times. The remote itself works great --- but not the earbud part of it. The earbuds work in my phone and other devices....so I am assuming that it is a bad earbud jack on the remote.