Issue Tracking Board

[17mullitylj]

Update, I found an answer on a Reddit thread that worked for me. On the Roku, go to Settings>System>Advanced>Control by mobile apps. Change this to Enabled. Fixed problem immediately for me.

[Bucko219]

you are the man!! Worked like a charm!! Thank you!!!

[Dschultz87]

**edit:Fixed**

I tried going through the add remote functionality but that didn't work. However, there is a setting buried in the advanced system settings menu for 'CONTROL BY MOBILE APPS - NETWORK ACCESS.' Once I set this to enabled, my SofaBaton remote started working again.

SETTINGS - SYSTEM - ADVANCED SYSTEM SETTINGS - CONTROL BY MOBILE APPS - NETWORK ACCESS - ENABLED (choose ENABLED instead of LIMITED).  

**original reply**

I’m having the same issue with my SofaBaton remote after the update early this morning. I’ve tried a number of things to reset it but it still not working at all. I haven’t had any issues with my SofaBaton remote until today. I’m using the streaming stick 4k.

[TB52]

That works.  Thanks!

[Kring67]

We are having the same issues and started yesterday no problems prior . 

[Tivoburkee]

@Dschultz87 @Cleverof 

See 17mullitylj response in this thread:

Harmony remote does not work over IP control - Roku Community

[Dschultz87]

That did it! Thank you!

[Bruin4LifeTx]

Brilliant, my friend!  

[pbgiese]

I had the same issue, this post on reddit worked (posed by praetorian55).  

Instructions:

change the following setting:

System>advanced system settings>control by mobile apps>network access>enabled

It was set to "limited" and changing it to "enabled" allowed the harmony hub remote to immediately control the Roku.