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Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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6502lane
Level 7
‎10-03-2021 03:09 AM

Hands-free voice (Off) and can’t turn on

I have a Roku Ultra 4800X paired to a Voice Remote Pro RC541.

in the Settings menu, Remote Settings the Hands-free voice is set to (off) and there is no option to switch it On.

 

how do I change it to On?

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2 REPLIES 2
RokuDanny-R
Roku Employee
Roku Employee
‎10-04-2021 03:45 PM

Re: Hands-free voice (Off) and can’t turn on

@6502lane

Thanks for the post.

Are you unable to access hand-free voice at this time despite the Settings showing it's turned off?

If you are still unable to resolve the issue, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos
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crawfish8406
Level 7
‎01-01-2023 05:45 PM

Re: Hands-free voice (Off) and can’t turn on

I realize this is over a year old, but maybe it will help future visitors. What the previous reply should have pointed out is the control is directly on the remote, not in the menus. There is a slide button on the left side of the remote that turns hands-free voice control on and off. This is at least the case with the Voice Remote Pro, RC795.

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