Remotes

[RdjDsj]

I’m using a Roku remote and watching a recorded program on fuboTV. When a commercial comes on I’ll to fast forward. When I press play and if I’ve fast forwarded too far and press the rewind button immediately, the recording jumps to the point in the show where I originally started to fast forward. However, if I let the program play for a few seconds before rewinding, it’ll rewind without jumping back. Any suggestions on why this happens?

[RokuCarly · Accepted solution]

Thank you for posting here in the Roku Community, @RdjDsj.

Thanks for letting us know about the issues you are currently experiencing inside the Fubo TV channel and we'd be happy to assist you with this.

In this case, we can confirm that your remote functions well, and since this is an isolated case involving the Fubo TV channel exclusively, we strongly advise that you contact their Support team for further assistance and clarification. Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider. 

You can reach them here: Fubo TV Support

Best regards,
Carly