Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Irish83
Level 7

Cannot access menu of apps. Screen just shows ROKU in block letters with no response to remote.

Device has worked fine for over a year. Last night, it exited apps menu and only show ROKU in block letters on the screen. I tried rebooting, but this did not solve the problem. Does anyone know how to fix this problem?

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1 REPLY 1
makaiguy
Community Streaming Expert

Re: Cannot access menu of apps. Screen just shows ROKU in block letters with no response to remote.

When I had this problem I eventually found it was caused by a corrupted SD card. If you have an SD card installed, try removing it and see if that fixes the problem.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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